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Thursday, October 3, 2013

Obamacare is already producing new jobs — in India

MUMBAI: As US President Barack Obama’s new health insurance plan takes effect this month, Indian outsourcers handling customer care for insurers there are expecting a big boost in business.

These BPOs are betting on confused customers jamming phone lines and cluttering inboxes seeking clarity on what kind of health coverage they are eligible for, what they need to do to sign up and how much it will cost them.

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